• Terms of Service

  • Privacy Disclosure Statement and Electronic Communication Consent

    We are collecting personal and financial information about you to provide you with our broking services.

    1. The information you provide will be held by us and Finsure Finance and Insurance (Australian Credit Licence 384704).
    2. You appoint us your agent to obtain your credit information from a credit reporting body on your behalf.
    3. We may use credit information and any other information you provide to arrange or provide finance and other services.
    4. We may exchange the information with the following types of entities

    • Persons who provide finance or other products to you, or to whom an application has been made for those products.
    • Financial consultants, accountants, lawyers and advisers
    • Any industry body, tribunal, court or otherwise in connection with any complaint regarding our services
    • Any person where we are required by law to do so
    • Any of our associates, related entities or contractors
    • Your referees, such as your employer, to verify information you have provided
    • Any person considering acquiring an interest in our business or assets
    • Any organisation providing online verification of your identity

    5. You may gain access to the personal information that we hold about you by contacting us. A copy of our privacy policy can be obtained at www.finsure.com.au or by contacting us on (02) 9248 6900. Our privacy policy contains information about how you may access or seek correction of the information we hold about you, how we manage that information and our complaints process.
    If you do not provide the information we may be unable to assist in arranging finance or providing other services.

    Applicant(s) Execution

    Declaration and Acknowledgement

    • You confirm that all information in this document has been recorded correctly.
    • You can confirm that you have been provided with a Credit Guide.
    • You agree that we may collect and use your personal information as specified in the Disclosure Statement above.
    • You acknowledge that you have been informed about your risk insurance options.

    Receiving Information Electronically

    You consent to receiving credit assistance documentation and loan application information electronically. I/We acknowledge and agree that paper documents may no longer be given, electronic communications must be regularly checked for documents and this consent to receive electronic communications may be withdrawn at any time.

    *Please Note: Each consent given in this document continues until withdrawn in writing.

  • LendConnect Credit Guide

    Finsure Finance & Insurance Pty Ltd is licensed to assist you with finance under the National Consumer Credit Protection Act 2009 (”The Act”). This Act regulates the activities of lending, leasing and finance broking.

    1. KEY INFORMATION

     Australian Credit Licence holder  Finsure Finance and Insurance Pty Ltd (ACN 068 153 926)
     Address  52 Martin Place, , Sydney NSW 2000
     Phone and e-mail  admin@finsure.com.au
     Australian Credit Licence number  384704
     Internal Complaints Officer contact details  Compliance and Customer Service Manager – details as above
     External Dispute Resolution Scheme details  Credit & Investments Ombudsman
    phone 1800 138 422 www.cio.org.au

     

    2. OUR CREDIT REPRESENTATIVES

    We have appointed a number of Credit Representatives to provide services to you. Details of the Credit Representative with whom you are dealing are:

     Credit Representative’s name  Weng Tak Lee
     Address  Castle Hill NSW 2154
     Phone  1300 125 363
     E-mail  admin@lendconnect.com.au
     Credit Representative number  511417
     External Dispute Resolution Scheme details  Credit & Investments Ombudsman
    phone 1800 138 422 www.cio.org.au

    The Credit Representative (or the business for which the Credit Representative acts) will receive the commissions referred to in Part 6 of this document above.”

    3. SERVICES PROVIDED

    We will assist you in making the choice of a loan or lease that is suitable for your purposes.

    We will provide you with information on a broad range of finance providers and loan products. Once you have chosen a loan or lease that is suitable for you, we will assist in obtaining approval for the finance. We source finance products from a panel of finance providers. Our Current Top 6 providers to which our Representatives introduced borrowers are:

     ANZ Bank  National Australia Bank
     Commonwealth Bank Australia  St George Bank
     Macquarie Bank  Westpac Banking Corporation
     Latitude Financial Services  Pepper Finance
     Money 3  WISR

     

    4. INFORMATION WILL BE REQUIRED FROM YOU

    Under the Act, we are obliged to make sure that any loan, or principal increase to a loan, or lease that we assist you to obtain is not unsuitable for you. We will need to ask you a series of questions to make this assessment. The law requires us to:

    • make reasonable enquiries about your borrowing objectives and requirements;
    • make reasonable enquiries about your financial situation; and
    • take reasonable steps to verify the details of your financial situation.

    Credit will be unsuitable if, at the time of making the assessment, it is likely that, at the time the recommended loan or lease is made:

    • you cannot afford to repay the loan or lease or can afford to repay it only with substantial hardship; or
    • the loan or lease does not meet your borrowing objectives and/or requirements.

    For these reasons, we must ask you to provide us with a significant amount of information, much of which we will need to verify. It is therefore very important that the information you provide to us is accurate and complete.

    If we provide you with credit assistance, we are required to provide you, upon your request, a copy of our preliminary credit assessment for up to seven years after the date of the assistance.

    5. INFORMATION PROVIDED BY US

    We do not provide financial or legal advice. It is important to understand your legal obligations under a proposed loan or lease and the financial consequences imposed by the debt. If you have any doubts, you should obtain independent financial and legal advice before you enter into any finance contract.

    We do not make any representations about the current value of any real estate you finance through us, or the future prospects of its value. You should always rely upon your own enquiries.

    6. FEES PAYABLE BY YOU

    We may charge you for our services if you apply for a home loan, an investment property loan, a personal loan or a lease. If a fee is to be charged, this will be disclosed to you in a Credit Quote which will be provided to you before applying for finance.
    Personal loan fee are up to $990.

    You may need to pay fees to the finance provider as part of the application process. These will be detailed in a Credit Proposal Disclosure Document that we will provide to you before applying for finance.

    7. COMMISSIONS RECEIVED BY US

    We may receive commissions from the finance provider that provides your loan or lease. These are not fees payable by you. Further details of the commission earned by us will be provided in the Credit Proposal Disclosure Document that we will provide to you before applying for finance.

    We may receive additional commissions or bonuses from finance providers relating to the volume of finance that we arrange. Such payments are dependent upon a number of factors and cannot be quantified at this point.

    8. COMMISSIONS AND FEES PAYABLE BY US

    Referrals from a broad range of sources are sourced by us and our representatives. For example, we or our representatives may pay commissions or fees to call centre companies, real estate agents, accountants, solicitors or other businesses for referring you to us. These are not fees payable by you. Any referral fee or commission paid in relation to your referral will be disclosed in the Credit Proposal Disclosure Document that will be given to you before applying for finance.

    9. OUR INTERNAL DISPUTE RESOLUTION SCHEME

    We hope that you are delighted with our services. However, if you have any complaints, you can raise these directly with the representative with whom you are dealing. If you are not satisfied with the response that you receive, you may contact our Compliance Manager, by telephoning 1300 769 415, or writing to 52 Martin Place, Sydney NSW 2000.

    When we receive a complaint, we attempt to resolve it as quickly as possible, subject to a full investigation of all the circumstances involved.

    10. OUR EXTERNAL DISPUTE RESOLUTION SCHEME

    If you are not satisfied with the outcome of your complaint, you may refer the matter to the Credit & Investments Ombudsman, an ASIC-approved External Dispute Resolution Scheme. External dispute resolution is a service provided at no cost to you, giving you access to an independent mechanism for the resolution of specific complaints or disputes.

    11. PRIVACY DISCLOSURE STATEMENT

    We are collecting personal and financial information about you to provide you with our broking services.

    1. The information you provide will be held by us and our Credit Representative.
    2. We may use credit information and any other information you provide to arrange or provide finance and other services.
    3. We may exchange the information with the following types of entities
    • Persons who provide finance or other products to you, or to whom an application has been made for those products.
    • Financial consultants, accountants, lawyers and advisers
    • Any industry body, tribunal, court or otherwise in connection with any complaint regarding our services
    • Any person where we are required by law to do so
    • Any of our associates, related entities or contractors
    • Your referees, such as your employer, to verify information you have provided
    • Any person considering acquiring an interest in our business or assets
    • Any organisation providing online verification of your identity
    4. We will not disclose your information to overseas entities.
    5. You may gain access to the personal information that we hold about you by contacting us. You can also contact us for a copy of our privacy policy. Our privacy policy contains information about how you may access or seek correction of the information we hold about you, how we manage that information and our complaints process. Our privacy policy is available from www.loankit.com.au.

    If you do not provide the information we may be unable to assist in arranging finance or providing other services.

    12. DO YOU HAVE ANY QUESTIONS?
    If you have any questions about this Credit Guide or about any other aspect of our services, please do not hesitate to ask us at any time. We are here to assist you.